Many people question the value of social media for B2B companies.  I recently gave two sessions trying to answer these questions:

  • Why/How do B2B companies engage in social media?
  • What should companies listen to on the social web and how?
  • What type of content should your company be generating?
  • What is social search and how does it effect marketing?
  • What are first steps businesses can take to start participating in the social web?

My main points are as follows:

  • Social media can be used to achieve many of your business objectives (generating awareness, capturing leads, sales, recruitment, etc…).
  • The main opportunity for social media in B2B organizations is establishing yourself as a thought leader.
  • Create content that appeals to a wider audience then just your current customers.
  • Become a destination for anyone looking to learn more about the industry.
  • We’re moving away from static search toward recommendations.
  • It is critical to have conversations going on about your company.

Video and Slides below:


B2B Social Media Usage from Amit Klein on Vimeo.




Related posts:

  1. Slides from Social Media Training Sessions
  2. Intro to Social Media Videos
  3. Eating our own Dogfood in Marketing 2.0 Class
  4. Measuring the Success of Social Media Campaigns
  5. Comparison of Free Social Media Monitoring Tools